Run your practice like a larger firm. Without the larger payroll.
You're excellent at practicing law. We handle the intake, follow-up, billing coordination, marketing and systems that keep the practice running around it.
The work behind the work.
Recurring support, occasional requests and one-off projects, all in one relationship.
Intake and enquiries
New enquiries answered quickly, qualified and booked into consultations.
Client communication
Updates, reminders and follow-up so clients feel looked after between matters.
Billing coordination
Invoice preparation, payment follow-up and time entry admin.
Practice administration
Calendars, document handling, filing systems and day-to-day office work.
Brand and reputation
A website, content and online presence that match the quality of your legal work.
Intake automation
Automated intake, CRM setup and follow-up sequences so no lead goes cold.
We handle the business side of your practice. Legal advice and legal work stay with your attorneys.
Five people's work. A fraction of five salaries.
Running a practice properly takes an intake specialist, someone booking consultations and following up, a billing coordinator, a marketing coordinator and someone holding the calendar together. In the US, that's about $24,000 a month in salaries and payroll costs.
Most solo and small firms can't carry that, so the attorney does it all at night instead. With YOO, the same work starts at about $2,492 a month.
In-house estimate: five full-time US hires, including typical payroll costs.
Your whole back office
Reserved weekly at published rates.
| Work | Hrs/wk | Rate | Weekly |
|---|---|---|---|
| Legal intake & billing coordination | 10 | $18 | $180.00 |
| Client communication & scheduling | 10 | $12.50 | $125.00 |
| Marketing strategy & messaging | 5 | $18 | $90.00 |
| Content creation & social media | 5 | $18 | $90.00 |
| CRM setup & workflow integration | 5 | $18 | $90.00 |
Intake that's there at 11pm.
No parent wants to talk about child maintenance or a protection order with the children in the room. People reach out when the house is finally quiet, and that's rarely during office hours.
Our AI intake is there at that hour. It listens, gathers the facts, flags anything urgent and books the consultation, so your team starts the morning with a briefed matter instead of a voicemail. Legal advice always stays with your attorneys.
Answered in minutes, not mornings
The first firm to respond is often the one that gets the call back. AI intake replies at any hour.
Built once, at a fixed price
Trained on your practice areas, your intake questions and your calendar, then priced once before we start.
Confidential means everything. Including the enquiry that never became a client.
Your duties under the rules of professional conduct don't stop at your door, so ours don't either.
We never practice law
We never give legal advice, comment on a matter or speak to your clients about legal steps. Questions about a case go straight to your attorneys.
Everything is confidential
Everything relating to your clients and prospective clients stays confidential, in line with ABA Model Rules 1.6, 1.18 and 5.3 as adopted in your state.
Your systems, your control
Our team works inside your systems, with individual accounts you issue and can remove at any time. Your files stay where they are.
No phones. No copies.
No phone or recording device is allowed near your systems, and client information is never copied to a personal device. Breaking that rule means dismissal.
AI under human oversight
We use secure, business-grade tools, including AI, always under human oversight. Your information is never used to train AI models.
In writing
We sign a confidentiality addendum with your firm, and everyone on your account is trained on law firm confidentiality first.
When we contact people for you, we follow the federal rules on calls, texts and email (the TCPA and CAN-SPAM). Our team works remotely from South Africa and also complies with South Africa's Protection of Personal Information Act.
A common starting point.
A typical starting mix for law firms. Change the hours, add services, or start from scratch.
A typical week
Reserved weekly at published rates.
| Work | Hrs/wk | Rate | Weekly |
|---|---|---|---|
| Legal intake & billing coordination | 5 | $18 | $90.00 |
| Client communication & scheduling | 5 | $12.50 | $62.50 |
| Content creation & social media | 5 | $18 | $90.00 |
Let's take some work off your plate.
Tell us what needs doing. We'll come back with a clear scope and a clear price.